Welcome to Black Swan Care Group
We cannot replace your home, but that will not stop us from trying
At Black Swan, we’re here for you when you need us. Whether you’re a family member looking for a supportive, homely environment for your loved one, or if you’re considering one of our care homes for yourself, we’re always ready to talk you through the options available and our amazing community.
We provide short-term, respite care for those who need it, along with longer-term care and support in our residential care homes for older people. We also offer homes for individuals with physical and/or learning disabilities, including autism. We have homes all across East Anglia.
You can be sure that we’re here for you, when you need us. Just give us a call or contact us here.
Good or Outstanding Rated Homes
When you choose a Black Swan Care Home, you're not just selecting a place for your loved one to reside; you're choosing luxury in care and facilities. Our commitment to excellence ensures that all our homes are rated either good or outstanding by the Care Quality Commission. We believe in offering a personalised care and support package tailored to suit each individual, all within a luxurious setting.
Furthermore, when you visit us, you’ll notice the homely, caring environment created by our expert staff, who have been trained to provide all the support and care our residents require by following our charter of values. It’s all part of our belief that every person matters and will be treated equally, compassionately, with the utmost respect – that’s why we have dignity champions.
Engagement, Community, and Care
With our high-quality facilities that are continually reviewed and updated, we’ll provide your loved one with a safe and comfortable place where the needs of every individual are met. You can be sure that each resident will receive freshly cooked, healthy meals and drinks, catering for any special dietary needs.
Moreover, we're proud to provide amazing experiences with our dedicated Activity Co-ordinators offering an exciting variety of engaging activities and entertainment in both one-to-one and group settings – based on everyone’s individual preferences.
Our residents remain part of their local communities, nurturing relationships with local schools, churches and children's groups who regularly visit. Not only do we provide regular opportunities to visit local attractions and events, but we also hold open days, summer fetes, coffee mornings and afternoon tea events to help our residents maintain close friendships with our neighbours and friends in the area.
Our staff are reliable, enthusiastic, hard-working, and above all else, caring. We are proud to be accredited by the Real Living Wage Foundation - recognising our commitment to pay at least the real Living Wage to our staff based on the cost of living, above the Government minimums.
Take a look at why a Black Swan Care Home is the perfect choice for your loved one.
If you are considering Black Swan Care Group but are unsure about the costs involved, our Paying for Care page can give you an idea of the costs involved and the different ways you can get financial support when moving your loved one into their new home.
If you are interested in visiting one of our homes across Norfolk, Suffolk, Cambridgeshire, Essex or Lincolnshire, please get in contact or book a viewing.
